1. Return Eligibility

At Fiorellla Wanders, we want you to be fully satisfied with your purchase. If you receive a defective or incorrect product, we accept returns within [X] days from the delivery date.

2. Process for Returns

  • To initiate a return, please contact us at [email protected] with your order details and the reason for return.

  • The product must be unused and in its original condition with all packaging intact.

  • Return shipping charges may apply, depending on the nature of the return.

3. Refunds

  • Once we receive and inspect the returned product, a refund will be processed.

  • Refunds will be issued via the original payment method (Cash on Delivery), and will be processed within 1- 3 days after approval of the return.

  • If a product is returned due to a defect or mistake on our part, we will cover the return shipping cost.

4. Non-Returnable Items

  • Products that have been used, altered, or damaged after delivery are not eligible for return.

  • Customized or special-order products are non-returnable.

5. Damaged or Incorrect Items

  • If you receive a damaged or incorrect item, please notify us within 1-3 days of receiving your order.

  • We will arrange a return and send a replacement or issue a refund as per your preference.

6. Contact Information

If you have any questions about your return or refund, please reach out to us at [email protected].