1. Order Processing

  • Orders placed on Fiorellla Wanders will be processed within 1-3 business days.

  • You will receive an email confirmation once your order has been successfully processed and dispatched.

2. Shipping Method & Delivery Time

  • We offer Cash on Delivery (COD) as the only payment method.

  • Delivery times may vary based on your location, but generally, you can expect your order to arrive within 1 to 3 business days from the shipping date.

  • Please note that during peak seasons or due to unforeseen circumstances, delivery times may be slightly delayed.

3. Shipping Charges

  • We currently offer free shipping on all orders.

  • Any additional charges, if applicable, will be clearly stated during the checkout process.

4. Order Tracking

  • After your order is dispatched, you will receive tracking information (if available) to help you track the delivery progress.

5. Delivery Issues

  • If you are not available at the time of delivery, the courier will attempt to contact you to arrange another delivery.

  • If multiple delivery attempts fail, the order may be returned to us, and we will contact you to resolve the situation.

6. Address Accuracy

  • Please ensure that your shipping address is correct and complete. We are not responsible for delays or non-delivery due to incorrect address details provided by you.

7. Contact Information

If you have any questions or concerns regarding your shipment, feel free to contact us at [email protected].